Relux Licenses | General  

USB Hardlock damaged or lost

If your USB hardlock is damaged or lost, please contact our support team at support@relux.com or by using the form below.

In order to process your request as fast as possible, we require

- Client number
as it appears on the invoice upon purchase of the licence.


- The hardlock number in order to disable it in case it got stolen or lost. 

As soon as we disable the lost/damaged hardlock, we will send you a new one. (new hardlock and shipping costs will apply)


Still questions?  

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In the meantime we invite you to browse further in our Knowledge DB.


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